... There’s a 3tb model that was particularly designed for Xbox One in the first place, but can still work fine on PS4 though without an issue. They work properly with PS4 and are fully compatible, but you need to connect it to electric power socket in order to get it working. I am having a very large problem. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. Console has most recent software update I have Gigabyte B450M-DS3H motherboard and it's brand new. It worked fine until a couple days ago, when it just suddenly stopped working, with no warning whatsoever. Not a Slim or Pro. The console's USB ports seem fine, my USB headset and keyboard work without issue (in both ports) PS4 internal memory is fine. WD My Passport Wireless Pro Standard, original PS4. 3. Yes I tried all the ports, I used the hard drive cable to connect my phone to the laptop and windows explorer detected my phone immediately. I hooked it up to my laptop and it showed up in Disk Management but said it needed to be initialized. Thanks for your reply. I am guessing that is because the PS4 format is not recognized by Windows 10. Fix WD external hard drive not working/responding issue. 5. It is still not being recognized on the PS4. 1. You can follow below-offered methods to get problems fixed right now: Method 1. Hi Captain_WD. my WD is dropped and whenever i plug in it asks me to format the Drive G? I had just plugged my passport ultra into my PS4 and now that i try to plug it in to my computer (like i have several times before), the passport isn’t showing up under devices and drives. WD 10TB Elements Desktop: WDBWLG0100HBK-NESN (10tb) 10tb storage capacity is NOT supported by PS4 system. Whenever I plug it in my USB 2.0 port, it works fine but in USB 3.0 port, constant white led is there and doesn't blink. so is it possible to recovery my files back ? I bought my son a 3TB My Passport last December and it just stopped being recognized last night. 4. The power light is on, but the drive does not appear on Disk Management or when I type the drive letter at the command prompt. The external hard drive in question, minus the promotional Adobe add-on. I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. WD 10tb My Book Desktop: WDBBGB0100HBK-NESN (10tb) 10tb storage capacity is NOT supported by PS4 system. Update WD external hard drive driver to make it work. No the Western Digital Element will not support the PS 4 . WD Elements Desktop External HDD. I have tried to uninstall the device in the device manager then restart my computer and nothing seems to be working. About six months ago, I bought a WD My Passport 2TB Portable External USB 3.0 Hard Drive. 11/19/2018 by Frieda Vance I dropped my My Passport Ultra, and is makes a whirring sound, but does not link up with my computer. The WD Element is an portable external hard drive which does not support much if anything. The device manager shows it as not connected and doesn't appear in Disk Management either. Screenshots, saved video clips, and game saves unaffected. Additionally, DO NOT go for a hub external hard drive as it won’t work with PS4. Today, we're going to fix the 3.3V pin problem that can prevent your Western Digital white label drives from working in some computers. When you shuck, or remove, the internal disk from a Western Digital Easystore external drive, you'll find either a red label or a white label internal disk. I then plugged the hard drive in my work laptop which I normally do to exchange work docs and same thing, my laptop couldn't detect it. 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