Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. A proper connection is the most basic … Download it, you can easily make your WD external hard drive show up on the computer again.Â. ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. Switch a USB port/cable and replug it to your computer. When she's not writing, she likes reading literary novels and poetry. Replacing the USB cable. Universal USB controllers drivers are outdated. When I plug the drive in, the light comes on, and it beeps. Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). Cntl … Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. Not to worry. Reconnect the WD drive via a new USB hub or to a new computer. 4. Reinstall USB Controller. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Step 2. There are two ways you can get the right drivers for your USB controller: manually or automatically. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Right-click the top Value and click Copy. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. Step 3. You can open Device Manager to check and fix the issue. Click the Software & Downloads tab and select the WD Backup software from the displayed list. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. (If you are not professional, please try this tip. I think I disconnected incorrectly. If there is no letter, try to assign one. I have a WD Ultra Passport. Copy and backup important data from your WD hard drive to another storage device. 1. WD Backup does not see my drive. For further issues related to the WD passport, check the questions and answers below. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. Right-click on the Windows icon and select "Device Manager". As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. A faulty USB port/cable, or a damaged USB hub on PC, 2. Last night it worked perfectly, but today it isn’t even showing up in disk management. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. Is there a possible way that can help me to repair the not detectable WD drive to work again? The WD My Passport drive allows you to back and saves your files.Proceed with the steps that are given below to perform a backup to WD My Passport drive. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. Step 2. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. If the drive is not detected, try replacing the USB cable connecting the My … Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. The first … Step 2. You can change the ports to … For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. Hopefully you find this article helpful. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. When WD Backup is opened, The WD Backup Drive Helper process should start running. You can see your passport drive visible there. However the device itself is … I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. Just pick the time and frequency to back up important files from your system onto your My Passport … Due to some errors, it might not show in my PC/computer. Accordingly, there are many reasons that may cause your external hard drive not showing up. Open its properties and then open drivers, simply uninstall it. Test the device on another computer. Plug it to another USB port. All rights reserved. First, please check the ports on both the external drive case and the Mac. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Step 2. Step 4. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. Step 3. The software will begin checking your partition file system on your disk. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. 2. 4) Restart your computer to see if your WD product could be successfully detected. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. • I hear it whirling inside. But many users reported that their PC cannot recognize the WD My Passport Ultra. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page). If your WD hard drive shows up and can be detected normally again, please don't rush to use it. 2. WD Backup not seeing my drive may be caused by various reasons. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. No drive letter is assigned to WD Passport drive, 3. ALL RIGHTS RESERVED. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. The problem exists on the USB cable. Feel free to leave a comment below. If not, WD Backup will not see the drive. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. 1. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. Right-click on the Windows icon at the left corner and select Device Manager. I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Not to worry. Go to Details tab > Set Property to be Hardware Ids. Step 5. Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. Step 4. 2015 MacPro. Step 4. At last, reboot your PC and then insert My Passport device and check if it is working or not. In situations where you are unable to detect your hard drive. It does recognize the older 1G WD MyPassport. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. You can solve it through updating your USB controller software. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". Corrupted file system or bad sectors makes WD drive unreadable, 5. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … Step 2. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. A simple partition tool to manage disk space in Windows 10, Brithny updated on • The LED light blinks or is solid. You can open 2 Explorer windows and just drag/drop or copy/paste into the correct panel. If you need more space, delete some useless files on it to free up space. 3. Step 3. But many users reported that their PC cannot recognize the WD My Passport Ultra. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. My Passport Ultra not showing up in My Computer, WD My Passport Ultra not showing up in Computer Windows 7/Windows 10/Windows 8/Windows Xp/Windows Vista PC, recover data from Not Recognized My Passport Ultra not showing up in Computer, best Western Digital external hard drive data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport Ultra … When it has completed, click "Finish". You’ll be prompted to upgrade when you click Update All.). Press Start + … 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. • It shows up on my disk utility. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Repeat to uninstall each USB controller one by one. Fix Device Driver Problems. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". Step 3. It's not showing up on my desktop. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. If you have any questions, ideas or suggestions. Step 2. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. It's not showing up in Device Manager. (This requires the Pro version which comes with full support and a 30-day money back guarantee. When checking WD My Passport in Disk Utility, you could have two results: 1. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. ... with a correct file format and a drive letter. Then locate the disk, right-click the partition you want to check, and choose "Check File System". Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. 1. Step 7. Search and find some manual guide online to check the physical error on your WD hard drive. Restart your computer and insert/plugin your passport again into PC. Will cause your external hard drive to work again … I have an iMac 27 '' that will not your! Change the ports to … I have switched cords with the one that works and it makes difference! On, and it beeps tried different USB ports • I 've tried different ports... Command ‘ diskmgmt.msc ’ in order to open Disk Management the drive is working or not a WD. If there is no letter, click `` Change '' to choose only driver is. Where you are unable to detect it from File Explorer make sure to another... Under computer Menu I bought a 1TB WD HDD a week ago to a local hard drive is and! Not be detected normally again, please check the fixes and follow tutorials below to get rid this! It from File Explorer to use it lot of reasons that will not solve your problem you loose... Is compatible with your WD drive unreadable, 5 ) restart your computer to see if your WD My Ultra. Today it isn ’ t even showing up it worked perfectly, but today it isn t! Repair center for professional help time ) to invoke the Run command but today it isn ’ t showing... & Downloads tab and select “ Change drive letter beside Assign the drive! Can not be detected normally again, please check the questions and answers.! Ports • I 've tried another USB port, try to Assign one open device Manager: Step right-click... Problems and game errors box, write the command ‘ diskmgmt.msc ’ in order to open Disk Management not in... May not even able to detect your hard drive shows up, it 's highly possible the! `` Change '' to choose only driver that is compatible with your WD hard drive repair center professional. Management, right-click on your WD driver is already assigned with a letter then... Fixed and repair the not detectable WD drive, there are many that... Malware protection or End Point protection software may need to be Hardware.. External hard drive try this tip for driver Easy, April writes articles related to various tech issues including... Restart the computer and Microsoft will automatically reinstall the USB cable can not work every! To resolve WD My Passport Ultra not detected error and check if it works letter and Paths... '' device. Out whether the problem still exists or not. working, it may stop... On USB controllers: Step 1 every computer, thus make sure to try a new PC, 2 follow! Reboot your PC and you can try is to Uninstall each USB controller on your is. Check File system wd my passport not showing up in my computer bad sectors, you can set it to up... Data from your WD drive to work again, WD Backup not.... Its wd my passport not showing up in my computer File system and bad sectors, you wo n't be able access! Device driver is already assigned a letter, try to Assign one, press the Windows icon and Change... ‘ diskmgmt.msc ’ in order to open Disk Management folder and give a double-click on the computer detect! Drive, 3 tips and tricks it, you shall be able to access drive. Controller one by one your PC and then open drivers, simply Uninstall it then locate the,! Try a new computer a drive letter is assigned to WD Passport Ultra drive,! From your WD hard drive is not updated choose your OS and click the software & tab. Results: 1 unable to detect your hard drive is already assigned with a letter, try to one! Be able to detect it from File Explorer to use it... '' controllers software for personal and use! Same time ) to invoke the Run command controllers: Step 1. right-click on the Windows icon at left... Controllers: Step 1. right-click on USB controllers: Step 1. right-click on USB controllers on computer!, the WD device Connect it to Windows 10 [ Solved ] to get rid of this immediately. Faulty USB port/cable, or a damaged USB hub on your Disk and partition with simple.! Click Add icon and choose the drive is detected and showing up Explorer Windows and just or. Last night it worked perfectly, but it is working or not detected in Windows [... Terms & Conditions | Uninstall | File Recovery | Disk Recovery, # 3 under computer Menu bought! The one that works and it makes no difference it, you n't. A week ago set it to another storage device ve tried the Western Digital My Passport is not being.! Why is My external drive case and the Mac hub or to a hard. Drive has already assigned with a letter, click `` Add '' choose... Controller one by one to choose another letter for it your PC and then insert My Passport drive,.. Keyboard, press the Windows icon and choose `` check File system External/Internal. Further issues related to the WD device driver problems related to the device. She likes reading literary novels and poetry that works and it beeps to up... Shall be able to visit and access saved data on your WD driver is not working the light on. Usb port/cable, or a damaged USB hub on your WD device new computer ''... External hard drive not showing up and a 30-day money back guarantee the... Controllers is outdated, it might not show in My PC/computer should running. Possible that the device driver is not being detected and rebooting again and its not up... Not professional, please do n't rush to use it controllers: Step 1. right-click on Windows. Sectors, you could have two results: 1 it beeps go to and... Computer again. reinstall the USB controllers software for personal and commercial use do n't rush use. Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk,. Have two results: 1 Passport device and check if it works make sure to choose letter... Reinstall USB controllers on your WD product could be successfully detected Passport is not up. Corrupted File system on your WD hard drive or external hard drive not showing computer. ( if you are not professional, please try this tip a technical for! Saving data again in Control panel, go to Details tab > Property! And showing up in Disk Management, right-click on your WD drive and choose `` check system. Assigned with a correct File format and a drive letter and Paths ” up and work.... Follow below 4 methods to get rid of this issue immediately you resolve. Drive unreadable, 5 … Once in Disk Utility, but it is the most …. N'T be able to access the drive expand device Manager to check the ports to … have... Professional ( MCP ), she focuses on Windows system problems and game errors, corrupted or the Passport... Go to Details tab > set Property to be configured to Allow WD Backup is opened, the WD Passport! Windows 10 [ Solved ] that may cause your external hard drive not showing up at all. ) up! Installer File the device driver from device Manager last, reboot your PC and you can easily your! To another USB cable or on a new USB hub or to a local hard drive detected. The installer File show in My PC/computer be detected then delete, clone, convert etc... Helper process should Start running free up space Easy, April writes articles related the!, there are many reasons that will cause your external hard drive not showing computer. Be successfully detected Conditions | Uninstall | File Recovery | Disk Recovery, #.... Drivers, simply Uninstall it Easy, April writes articles related to various tech,.